Aide au chômage

Contact

Phone: 1-866-239-0843 
Email: uiclaimshelp@iwd.iowa.gov

Hours

Monday-Friday; 8:00am – 4:30 pm (except state holidays)

Translation Services

If you need help in another language, call 1-866-239-0843 for free translation services.

Accessibility Services

The following option are available for Iowans with disabilities. To use Relay Iowa (a telephone service for people who are deaf, hard of hearing, or have speech difficulties, dial 711 or call using any of the following options:

• TTY/ASCII: 800-735-2942
• Voice: 800-735-2943
• Speech-to-Speech (STS): 877-735-1007
• Visually Assisted Speech-to-Speech (VA STS): 800-855-8440

Note: For Faster Service, Please Have the Following Information Ready

• Name, address, Date of Birth, phone number, and mailing address
• Last four digits of your social security number
• Number of dependents listed on your initial claim

Contact

Phone: 888-848-7442
Email: iwduitax@iwd.iowa.gov

Hours

Monday-Friday; 8:30 a.m. to 12:00 p.m., and 1:00 p.m. to 4:00 p.m. (except state holidays)

Note: For Common Tax Questions

Before contacting your Unemployment Insurance Tax Representative, the answer may already be in the Frequently Asked Questions page for myIowaUI.

Contact

Phone: 866-239-0843
Fax: 515-281-9033
Email: UIFraud@iwd.iowa.gov

Hours

Monday-Friday; 8:00am – 4:30 pm (except state holidays)

Contact

Phone (In Iowa): 800-532-1483
Phone (Outside of Iowa): 800-247-5205 
Phone (Local Des Moines): 515-281-3747 
Fax: 515-478-3528
Email: helpuiappeals@dia.iowa.gov

Hours

Monday-Friday; 8:00am – 4:30 pm (except state holidays)

Correspondence Or Exhibits May Be Mailed To:

Department of Inspections, Appeals, and Licensing
Administrative Hearings Division
Unemployment Insurance Appeals Bureau
Wallace State Office Building | 502 East 9th Street
Des Moines, IA 50319