Your Feedback

Iowa Workforce Development welcomes your feedback about the website, and your comments are important and appreciated. Please visit the form below to provide general feedback on our comments about our website, customer service, or related topics.

Feedback Form

Visit this link to fill out the IWD feedback form.

Important: Please Read

Please DO NOT fill out the form above if you have questions about the following:

  • Individual Benefits
  • Tax Documents (1099 forms)
  • Payment Status
  • Claims Status

The communications staff at IWD is unable to review individual claims or directly assist with unemployment claims. Please contact UI customer service at this link, via phone (1-866-239-0843) or email Customer service is available Monday – Friday from 8:00 am to 4:30 pm.

Iowans in need of employment assistance are also encouraged to contact their local IowaWORKS office for support.


To find a list of all the ways to contact IWD, visit this link.