Iowa's Rapid Response Services

When workers lose their jobs because of a business closure or mass layoff, Iowa uses a process known as Rapid Response to quickly coordinate services for companies and the affected workers. 

When difficult workforce situations are imminent, IWD encourages businesses to contact us right away, even if layoffs are not scheduled to occur for a number of months or are temporary. 

How it Works

After Rapid Response learns and confirms that a layoff is coming, the team will work with the business and union officials (if applicable) to determine the best course of action. To provide the best possible assistance, the Rapid Response Team will gather information on: 

• the anticipated layoff schedule,
• the employer's needs and expectations,
• the employees' needs and expectations,
• available resources,
• time and resource constraints,
• community factors, and
• workforce demographics, education, skills and needs. 

Services Available for Impacted Workers

Rapid Response Teams will work with the business and union officials (if applicable) to review types of services available to affected workers. These services will be reviewed with the affected workers during Worker Information Meetings. These meetings will include: 

• An overview of IowaWORKS Center benefits, such as:
  • Career guidance and access to current job openings.
  • Resume and interviewing assistance.
  • Labor Market Information (occupational information and economic trends).
  • Job search and placement assistance.
  • Funding for education and training opportunities.
  • On-the-Job Training.
  • Supportive services.
  • Workshops.
• An overview of unemployment insurance benefits and how to file.
• An overview of alternative pension & insurance program options.
• Options for Veterans.
• Information about targeted hiring events/job fairs organized by Rapid Response. 

IowaWORKS Mobile Workforce Center

Iowa Workforce Development has also deployed its IowaWORKS Mobile Workforce Center to better support workers impacted by layoff events. The mobile workforce center will be deployed for Rapid Response as necessary.

Other state agencies or community-based organizations may be invited to participate in the Worker Information Meeting as deemed appropriate. These services are fully funded by the Department of Labor through the State of Iowa under the Dislocated Worker Program. A petition may need to be filed under Trade Adjustment Assistance (TAA) for job losses attributed to foreign competition.

Dislocated Worker Survey

The Dislocated Worker Survey is a key part of the Rapid Response services that impacted Iowans receive following a layoff announcement or company closure. While the survey is voluntary, affected workers are highly encouraged to complete it. Responses from the survey allow Iowa Workforce Development and Local Workforce Development areas to better provide more individualized support and resources that help dislocated workers quickly find new employment or gain the skills necessary for a successful career transition.

Survey Benefits

All survey responses are kept confidential, used solely for the purpose of improving services and supporting impacted workers.

• Gather Critical Information: Collect demographic data, employment history, and information on the types of programs and services workers are interested in, such as training, job search assistance, and supportive services.
• Assess Worker Needs: Identify the immediate and long-term needs of the affected workforce in order to tailor the appropriate reemployment and training services that are urgently needed.
• Facilitate Transition: Aid in the development of transition strategies for workers to help them attain new employment as quickly as possible.
• Support Program Improvement: Provide key data for research, funding requests, and overall workforce development purposes, contributing to the continuous improvement of Rapid Response Services.

Survey Link

Iowans who have experienced a layoff or company closing can complete the following survey: Dislocated Worker Survey

How to Get Started and Contact Information

For questions and issuances of WARN notifications, please contact the State Rapid Response Coordinator.