For your protection, Iowa Workforce Development (IWD) uses data provided by LexisNexis® Risk Solutions to help verify and validate your identity. Such data may include public records from federal, state and local government sources, and/or non-public data from government, utility, or education sources. LexisNexis® may also use limited information from credit reporting bureaus, but no credit check is conducted, and no inquiry of any kind is incurred. This process will take place when filing your claim.
IWD must be able to verify your identity to pay you unemployment insurance benefits. When filing an unemployment insurance claim, you will be asked to verify your identity. You will be provided the option to go through the online process to verify. If you decline this online verification process, you will be required to send in documentation for proof of identity prior to receiving any payments (En Español). The online verification process will take you through a series of questions which you will be required to answer. After completing those questions, if your identity was unable to be verified, you will be required to send in documentation for proof of identity. If your identity was verified, you will be able to continue through the claims filing process. A deadline will be set of when you will need to respond. That deadline is usually five business days from the date you filed your claim.