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For your protection, Iowa Workforce Development (IWD) must verify your identity when you file for unemployment benefits. This process ensures that the person filing for benefits is who they say they are and protects against fraudulent attempts to obtain benefits. 

Your identity must be verified first in order to receive benefits. You will be asked to verify your identity during the unemployment insurance process.


Effective April 1, 2024, IWD has upgraded its identity verification process with is a secure, next-generation digital identity network that simplifies the process for verifying your identity online. All Iowans filing for benefits are required to use 

Thousands of Iowans have already successfully used and are completing their verification in less than five minutes on average. Visit the links below to learn when to use, the various options for verifying through the platform, and how to get support.

Verifying Your Identity: What You Need to Know

NOTE: Your identity must be verified or your unemployment benefits may be delayed and your claim may be canceled. Click or tap on the sections below to learn about the identity verification process. 

Contact information and additional resources are included below.