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Unemployment

For your protection, Iowa Workforce Development (IWD) uses data provided by LexisNexisŸ Risk Solutions to help verify and validate your identity. Such data may include public records from federal, state and local government sources, and/or non-public data from government, utility, or education sources.  LexisNexisŸ may also use limited information from credit reporting bureaus, but no credit check is conducted, and no inquiry of any kind is incurred. This process will take place when filing your claim.

IWD must be able to verify your identity to pay you unemployment insurance benefits. When filing an unemployment insurance claim, you will be asked to verify your identity.  You will be provided the option to go through the online process to verify.  If you decline this online verification process, you will be required to send in documentation for proof of identity prior to receiving any payments (En Español). The online verification process will take you through a series of questions which you will be required to answer. After completing those questions, if your identity was unable to be verified, you will be required to send in documentation for proof of identity.  If your identity was verified, you will be able to continue through the claims filing process. A deadline will be set of when you will need to respond. That deadline is usually five business days from the date you filed your claim.

NOTE: YOU MUST CONTINUE TO FILE YOUR WEEKLY CLAIM APPLICATIONS WHILE YOUR IDENTITY IS VERIFIED.

Identity Verification Instructions

Please view the instructions below for completing the identity verification process. If you are prepared to begin the process, visit this form here or click the same link below.

NOTE: Your identity must be verified or your benefits may be delayed and your claim may be canceled.   

NOTE: You will also be required to upload documents that help verify your identity. Please use the identity verification webform for that process. For reference, instructions on uploading your documents (either on your mobile phone or computer) can be found below.