Watch out for fraudulent websites, phishing attempts, or scams posing as the unemployment insurance office and report them as soon as possible. Please click on the plus button below to see alerts issued statewide or nationwide about fraudulent attempts to gain claimant information.
Please Note: IWD has identified an active scheme that is targeting individuals in Northwest Iowa (and likely other areas of the state). The scheme is attempting to file fraudulent claims by using someone else’s information. As a result, individuals are receiving letters that appear to show that they filed for benefits. If you receive one of these letters and you DID NOT FILE for benefits, please contact IWD immediately.
Please note: An active fraud scheme identified by the IRS is currently targeting some Iowa claimants via mail in an attempt to collect overpaid unemployment benefits. While some information on the letter you received may be correct, the letter may not have come from IWD. All claimants receiving overpayment letters are urged to contact IWD first in order to confirm the information is correct.
IWD’s Benefits Collection Number is 800-914-6808. For more information, please call that number – not the number provided in your letter (if it is different). You also may report suspected fraud to UIFraud@iwd.iowa.gov or on this webpage.
Please note: Iowa Workforce Development will NOT send text messages to unemployment insurance claimants.
If you receive a text from someone claiming to be IWD, do NOT click on the link. Clicking the link could give fraudsters access to information on your phone which could then allow them to take over your UI account. In the event that your account is compromised and a fraudster intercepts any payments, it could cause extreme delays to your unemployment insurance funds.
Please note: Iowa Workforce Development has previously identified schemes that specifically target immigrants, refugees, or underserved populations who have little or no ability to read, write, or speak English. These schemes have defrauded individuals by offering to help them file for unemployment benefits while directing payments to their own bank accounts. IWD takes these threats very seriously. Any fraudsters who attempt to target vulnerable populations will be reported to law enforcement partners and prosecuted.