An active scheme has been identified that is attempting to gain sensitive information from U.S. Bank cardholders, including those who may have received unemployment payments. This is a phishing attempt pretending to be a U.S. Bank representative that is leaving messages for cardholders, claiming it needs critical information about their U.S. Bank card.
The call is also reportedly listing the last four digits of a card (which may not be the correct digits for the user) as part of an attempt to lure users to call back and provide them with the full card information.
This call is fraudulent. Even if the last four digits of the card match up, it’s important that you:
- Do not share personal or financial information, including your card’s information, over the phone unless you have initiated the call to a verified number.
- Do not respond to any suspicious voicemails or calls claiming to be from U.S. Bank unless you can verify the source.
- If you do receive a suspicious message, report it immediately by calling the customer service number listed on the back of your card.
If you have any other questions or would like to report other types of fraud, visit iowaworks.gov. The homepage includes a report fraud section and you do not have to be logged in to submit the information.
