Accessibility and Accommodation Requests

Accessibility at Iowa Workforce Development
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Agency Commitment

Iowa Workforce Development is committed to compliance with the latest federal accessibility standards to ensure that its materials and programs are understood by the public.

This commitment to accessibility includes agency websites, printed handouts, and digital materials. The agency has implemented new guidelines and regularly audits its materials to ensure appropriate updates are made in compliance. As this work continues, the agency continues to prioritize solutions in its workforce systems that ensure long-term compliance.

If you experience difficulty accessing the current site or any materials due to a disability, please contact us using the accommodations options below. The agency will make every reasonable effort to accommodate the needs of all Iowans, including people with disabilities, in accordance with applicable law.

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Accommodation Requests

Accommodations for IowaWORKS Services

Individuals in need of accommodations to participate in in‑person or virtual services from IowaWORKS (including the use of computers, participating in workshops, or other job activities) should connect with their local IowaWORKS center. Each IowaWORKS center is equipped with the appropriate tools, trained staff, and processes to assist with accessibility needs. These accommodations include:

  • Auxiliary aids and assistive technology
  • Support for individuals with hearing, vision, or speech disabilities
  • ADA support within office and physical meeting spaces

Individuals with disabilities can request an accommodation for IowaWORKS services by emailing access@iwd.iowa.gov.

All Other Agency Accommodation Requests

Individuals with other accommodations requests for Iowa Workforce Development, which include:

  • Requesting an accessible version (or different format) of a file, document, or form
  • Reporting an accessibility issue with the agency website or agency materials
  • More general information about the agency's programs
Complete the following form and a member of the agency will get back to you: Accessible Web Content Request Form
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More Information

If you have any additional questions about the agency's accommodations, contact us at communications@iwd.iowa.gov.

For information on the latest federal guidelines, visit Americans with Disabilities Act (ADA)’s Final Rule on Web and Mobile App Accessibility (WCAG 2.1 AA Standards and 28 CRF 35.200 and 35.204).

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