Unemployment Resources
This page includes additional resources to help you successfully navigate the unemployment process.
Unemployment Resources
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Claimant Handbook
The full guide on eligibility, requirements, and other important things to know when receiving unemployment.
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Frequently Asked Questions
Your most common questions (and answers) related to unemployment insurance.
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Verifying Your Identity
You will need to verify your identity as part of receiving benefits, which is completed through ID.me while you file.
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Weekly Reemployment Steps
If you're receiving unemployment, you are required to take weekly steps that help you prepare to reenter the workforce.
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UI Payment Options
The options that you have to receive unemployment benefits, including a debit card or direct deposit.
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UI Terms and Definitions
Common terms and definitions related to unemployment insurance.
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UI Law and Administrative Rules
Information on relevant laws and rules related to unemployment insurance.
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UI Protested Claim Information
Information on the process of a protested unemployment claim.
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Reemployment Case Management (RCM)
Information about the successful RCM program that provides one-on-one support much earlier in the unemployment process.
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Disaster Unemployment Assistance (DUA)
Information on the DUA program, which provides assistance to Iowans who become unemployed as result of a major disaster.
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1099-G Forms
Information on the forms that document the unemployment benefits you have received in a given year, for tax purposes.
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UI Pandemic Programs
Historical information on the federally-sponsored programs that provided benefits to those impacted by the pandemic.
Quick Links: Unemployment Support
If you're currently on unemployment or preparing to file, you can view the unemployment handbook at any time, or jump to key sections at the following links.
Get Online Support
Unemployment Help Request
Not sure where to get help? Fill out our request form to get your specific question answered.
Services That Make a Difference
Reemployment Case Management (RCM) Program
The nationally recognized RCM program provides enhanced services at the very beginning of your time on unemployment to help you find a new career more quickly.