Please note: To ensure faster service, please have the following information ready about your claim when you first contact IWD:
- Full Name
- Last 4 digits of your social security number
- Complete mailing address
- Phone number used when filing your initial claim
- Date of Birth
- Number of dependents listed on your initial claim
CONTACT
Phone: 1-866-239-0843
Email: uiclaimshelp@iwd.iowa.gov
HOURS
Unemployment Insurance Customer Service Hours: (excluding state holidays):
8:00 a.m. - 4:30 p.m., Monday through Friday
Translation Services
If you have a question about unemployment insurance, please call 1-866-239-0843 for free translation services between 8:30 a.m. and 4:30 p.m. on Monday, Tuesday, Wednesday, Thursday, and Friday.
(Español) Solicitud De Ayuda Por Desempleo
SPECIAL FORMS
1099-G Tax Form - request a duplicate tax form for any year.
Application for Overpayment Waiver - request a waiver for overpayment related to Federal Unemployment Assistance.
