Employer Systems for Unemployment Insurance

Iowa Workforce Development recently announced an update that will make the unemployment system more efficient and easier to use for employers.

As an employer, you will now use both IowaWORKS (for claims functions) and MyIowaUI (for tax functions) when handling the unemployment insurance needs for your business. Each application is an important tool, and the following page highlights the major uses of each system.

What's Changed

All claim-filing steps for individuals will now take place on iowaworks.gov, simplifying the entire process. Therefore, with the unemployment functionality added to iowaworks.gov, employers will also use the site to manage the unemployment insurance claims for their business.

Employers will still use the MyIowaUIsystem (as they do today) to handle all related unemployment tax functions, such as paying UI taxes, business registration, management of UI tax account.

Comparison: Unemployment Systems Used by Employers

Both IowaWORKS (for claims functions) and MyIowaUI (for tax functions) are important tools that will help employers navigate unemployment.

IowaWORKS Tools: Unemployment and Job/Recruitment Features

The iowaworks.gov website already serves as a valuable workforce tool for employers to post jobs and recruit workers. IowaWORKS centers also provide employers with assessment tools to help identify a good match between employers’ job requirements and available applicants.  

With the addition of unemployment functions in iowaworks.gov, employers will have both unemployment claims and their job posting/recruiting needs from one central system. While each business will have just one IowaWORKS account, you are allowed to have multiple users for handling the different functions within the system.

Instructions for Using the New System

The steps you will need to follow when using the new system on iowaworks.gov for the first time will depend on two factors -- whether you have used the IowaWORKS website in the past and what your current employer account information is on the MyIowaUI system. To learn more and receive instructions on the new system, visit:

• What to Expect on Day One: Accessing the New Unemployment System in IowaWORKS

Employer Support

Unemployment Insurance 

Employers with unemployment insurance-related questions can contact the UI Tax Bureau.

• Phone: 888-848-7442
• Email: iwduitax@iwd.iowa.gov
• Support Hours: 8:30 a.m. to 12:00 p.m., and 1:00 p.m. to 4:00 p.m., Monday through Friday (excluding state holidays)

Job/Recruitment

Employers with questions related to the job posting and recruitment functions on  iowaworks.govcan contact their local IowaWORKS office for support. Each IowaWORKS office includes a Business Engagement Consultant (BEC) that provides one-on-one assistance to help you meet your business needs.

• View List of IowaWORKS Centers