The Unemployment System in IowaWORKS

New Unemployment Insurance Benefits System – Coming Fall 2024!

Iowa Workforce Development (IWD) is excited to be launching a new Unemployment Insurance (UI) System this summer, modernizing the entire process for both individuals and employers. Coming fall 2024, this update will create a single, unified system for the entire UI process that results in a better experience for all users.

What’s New?

The launch of the UI System in IowaWORKS means that users will now have a single login to complete and manage unemployment claims. As a result, Iowans can expect easier access to useful tools, a central claims center, and ultimately a faster process. Benefits of the system include:

  • A single, unified system
    • No longer will users need to use two different systems to fully complete their unemployment weekly claims. This summer, the UI System in IowaWORKS will act as a central system to help individuals get back on the path to reemployment.
  • Modernized tools that make things easier: 
    • The UI System in IowaWORKS combines new technology with a fully modernized system that streamlines the claims process from A to Z.
  • A faster, more responsive system: 
    • The launch of the UI System in IowaWORKS will allow users to receive all updates and news about their unemployment from a central location. That means filing a claim, checking on its status, finding documentation or even addressing any issues will be made easier and more responsive.

We’re excited to show you more in the weeks ahead as we work to improve the UI experience for Iowans. Stay tuned to this page for more information.


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