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Equal Opportunity is the Law


It is against the law for this recipient of Federal financial assistance to discriminate on the following bases: against any individual in the United States, on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sex stereotyping, transgender status, and gender identity), national origin (including limited English proficiency), age, disability, or political affiliation or belief, or, against any beneficiary of, applicant to, or participant in programs financially assisted under Title I of the Workforce Innovation and Opportunity Act, on the basis of the individual’s citizenship status or participation in any WIOA Title I – financially assisted program or activity.

The recipient must not discriminate in any of the following areas: deciding who will be admitted, or have access, to any WIOA Title I–financially assisted program or activity; providing opportunities in, or treating any person with regard to, such a program or activity; or making employment decisions in the administration of, or in connection with, such a program or activity.

Recipients of federal financial assistance must take reasonable steps to ensure that communications with individuals with disabilities are as effective as communications with others. This means that, upon request and at no cost to the individual, recipients are required to provide appropriate auxiliary aids and services to qualified individuals with disabilities.

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  • Equal Opportunity is the Law - English
  • Equal Opportunity is the Law - En Español

What To Do If You Believe You Have Experienced Discrimination

If you think that you have been subjected to discrimination under a WIOA Title I–financially assisted program or activity, you may file a complaint within 180 days from the date of the alleged violation with either: the recipient’s Equal Opportunity Officer (or the person whom the recipient has designated for this purpose): 

Jaimee Bullock 
Equality and Diversity Officer
1000 East Grand Ave 
Des Moines, Iowa 50319 
Phone: (515) 725–4159;
Contact Equality and Diversity (Form)

Director, Civil Rights Center (CRC)
U.S. Department of Labor 
200 Constitution Avenue NW 
Room N-4123
Washington, DC 20210
or electronically as directed on the CRC website at

Additional Information

Equal Opportunity is the Law Document

Equal Opportunity Policy Statement

If you file your complaint with the recipient, you must wait either until the recipient issues a written Notice of Final Action, or until 90 days have passed (whichever is sooner), before filing with the Civil Rights Center (see address above). If the recipient does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you may file a complaint with CRC before receiving that Notice. However, you must file your CRC complaint within 30 days of the 90-day deadline (in other words, within 120 days after the day on which you filed your complaint with the recipient). If the recipient does give you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with CRC. You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.

Translation Services

Iowa Workforce Development provides free translation services for individuals who need support in languages other than English.

If you have a question about unemployment insurance, please call 1-866-239-0843 for free translation services between 8:30 a.m. and 4:30 p.m. Monday through Friday.

You may also call or visit your nearest local IowaWORKS Center for free language translation services. Find the hours of operation, address, and contact information for each local IowaWORKS Center here

For more information, visit this resource page: Translation Services For Customers