How Do I Upload Files From My Mobile Phone?

This page provides instructions for users on how to upload their files from a mobile phone while using one of Iowa Workforce Development's webforms.

Note: Uploading documents on your mobile phone will appear slightly different than on your desktop, and may also differ depending on your type of device and operating system. Please take note of the instructions below.

Visit this separate link if you are uploading documents from a desktop computer or laptop.

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Step One: Click on the File Upload Link in Your Email

As soon as you hit submit on the webform, check your email address immediately for a secure link to upload your documents.

  • The email will come from noreply@iwd.iowa.gov.
  • If you can't locate a "File Upload" email in your inbox, please check your spam folder. 
  • If you are still unable to locate the file upload link, please email the designated agency area for support.

Please click the link in your email, or copy and paste it into your browser, to upload all required documents. An example email is below.

Image that Highlights the File Upload Email Used for Uploading Documents
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Step Two: Verify the Location to Upload Your Files

After clicking on the secure link in your email, you will be taken to a Microsoft 365 location where your files will be uploaded. 

  • You will see an instructions document for reference. Once uploaded, your files will also be displayed here.
This image shows the location of where users will upload their files
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Step Three: Start Uploading Your Files

  • To being uploading your files, select Upload, which is located on the main menu of the page.
This image shows where users will click to start uploading their files on a computer
This image shows where users will click to start uploading their files on a computer
  •  Once you select Upload, select Files. 
This image shows how users will select "upload" and the "files" to upload their files
  • Once you select Files, your computer's file system will appear on your screen. Please locate your file(s) on your computer, select them and click on Open to automatically uploading into your folder.
  • If you need to upload multiple documents or photos, repeat this step for each file.
This image displays how your computer will display your files, which you will select to upload.
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Step Four: Verify Your Files Are in the Upload Area

  • Once you've uploaded all of your files (photos and documents), please verify that they are seen in your folder. 
  • The names of your file(s) will appear next to the instructions document, like the example photo below. Once you're confirmed that your files are uploaded into the folder, you're all done.
This image shows an example of a file that has been uploaded into the folder.
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Step Five: You're All Done (But Here's Information To Get Help If Needed)

After you've verified that your files are uploaded, you're all done! IWD staff will review your documentation, and will contact you should we need more information. 

Note: Documents and verifications will be reviewed in the order in which they are received, and it may take 5-7 business days to get documents verified. 

If you still need help, contact us: